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Game.co.uk website down, Game issues 2 statements regarding it’s operations



/ 5 years ago

The Game.co.uk website has finally shut it doors, leaving users with the follow message when they visit the site, as well as publishing a statemnt in regards to the way they will be doing business over the coming weeks and I’ll give you a clue, it’s not pretty.

MJA Jervis and SD Maddison have been appointed as Joint Administrators of The GAME Group plc, Game Stores Group Limited, Gameplay (GB) Limited, Game (Stores) Limited, Games Station Limited, Game (Retail) Limited and Gamestation Limited on 26 March 2012, to manage their affairs, business and property as their agents and without personal liability.

We are currently reviewing and processing orders placed on this website.

MJA Jervis and SD Maddison are licensed in the United Kingdom to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.

We apologise for any inconvenience this may cause and we hope to be back up and running very soon.

If you require assistance with an existing order our
customer service team are happy to help you.

Please email us directly at
customerservices@game.co.uk 

This also leaves me pretty certain that I won’t be getting my old part time job back either, I miss my staff discount!  Fingers crossed that Walmart picks up a bargain here, Asda are a major pain in the back side for specialist games retailers with there narrow stock range and low prices pushing them out of the market, if Asda / Walmart is going to sell games, maybe this would be a way for the to do it properly, much like they did when they branched out into having the George clothing store.

Dear GAME customers,

Here’s some important news about us. GAME Group plc (the parent company of GAME in the UK) is now in administration. We want you to know that the Administrators aim at this time is to continue trading while they seek to find a new owner for the business.

In the meantime, we’ve had to make some changes. We’ve summarised them below. Some of them are temporary, some are permanent.

1.Online Sales: We expect some disruption to our online services over the next few days while we make some changes. We apologise for the inconvenience this causes.

2.Refunds and Exchanges: Until further notice, we will not be able to offer refunds or exchanges for products purchased either before the administration or for products purchased from the date of the administration.

3.Pre-Orders: No new pre-orders can be taken until further notice. No refunds can be given for any pre-order deposits which have been paid. We are reviewing this over the next week.

4.GAME Reward card: We have had to suspended use of GAME Reward Cards. This means that points can be earned but NOT redeemed until further notice.

5.Gift cards: We have also had to suspend GAME gift cards. The value on these cards cannot be redeemed. If this changes, we will let you know. We apologise for the inconvenience this causes.

6.GAMEWallet: the value stored in GAMEwallet accounts will be suspended until further notice following the appointment of administrators.

7.Pre-owned Software: You can still buy pre owned products at great prices in your local store or online. If you trade in a pre-owned software item then you will still be able to accrue reward points and use your trade in to exchange for another item. You will not be able to trade in pre-owned software for cash. If this changes, we will let you know. We apologise for the inconvenience this causes.

8.Pre-owned Hardware: We have had to suspend trade in for pre-owned hardware at this time. If this changes, we will let you know. We apologise for the inconvenience this causes.

9.Click and Collect titles: We have had to suspend this service. We apologise for any inconvenience this causes.

MJA Jervis and SD Maddison have been appointed as Joint Administrators of The GAME Group plc, Game Stores Group Limited, Gameplay (GB) Limited, Game (Stores) Limited, Games Station Limited, Game (Retail) Limited and Gamestation Limited on 26 March 2012 to manage their affairs, business and property as their agents and without personal liability. MJA Jervis and SD Maddison are licensed in the United Kingdom to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.

If you have any questions please feel free to email us at: customerservices@game.co.uk

Source: Game