Overclockers UK announce 14 day Satisfaction Guarantee Scheme

/ 5 years ago

British technology firm Overclockers UK, now owned by German giants, has announced it will be introducing a new 14 day satisfaction guarantee scheme for its customers.

“With a renewed commitment to customer service, Overclockers UK are taking this focus on a hassle-free and enjoyable shopping experience one step further by introducing a new 14 Day Satisfaction Guarantee.

Overclockers UK strives to provide the best customer experience possible and recognising this, puts the customer very first. Wanting to ensure that customers are satisfied and content with their purchase, the new Customer Satisfaction Guarantee aims to take this commitment to the next level. Instead of offering the regular 7 working days to return an order, Overclockers UK is now extending the time frame for all their consumers to an incredible 14 days. This service initiative is second to none and the 14 Day Satisfaction Guarantee is a testament to Overclockers UK providing the highest possible levels in customer service.

As opposed to the usual 7 working days set forth by the Consumer Protection (Distance Selling) Regulations 2000, Overclockers UK are now offering every consumer an extended 14 day time period. If customers wish to return an item, they may do so within the first 14 days after receipt of the order by getting in touch with the returns team who will be happy to assist in any way they can, with the aim of making the process as efficient and hassle free as possible. Simply call Technical Support and Returns at 0871 200 5053 or contact us via WebNote.

You can find out more about the Overclockers UK 14 Day Satisfaction Guarantee here.”

Source: PR