BT Apologizes For Broadband Downtime, Says Problem Resolved

/ 9 years ago

BT 800 x 600

BT apologized to subscribers for a weekend broadband problem that prevented users from accessing Facebook, Amazon, eBay, and other popular websites on Saturday morning.

BT has 7 million customers, but it’s unknown how many customers were affected by the technical problem. The outage lasted only a few hours, but was still a major inconvenience for customers that expect dependable Internet access all the time.

Most outage reports circulated from London, Glasgow, Manchester, Birmingham, and Leeds, but other cities throughout the UK suffered.

The company confirmed there was some type of network incident that is being investigated by BT engineers. The BT website and phone apps also suffered during the network problem – so subscribers were unable to post to the BT support forums.

Here is what BT tweeted through its customer care account:

Did you suffer from the outage?

Thank you to BBC News for providing us with this information

Image courtesy of PC Pro UK

Topics: , ,


By supporting eTeknix, you help us grow and continue to bring you the latest newsreviews, and competitions. Follow us on FacebookTwitter and Instagram to keep up with the latest technology news, reviews and more. Share your favourite articles, chat with the team and more. Also check out eTeknix YouTube, where you'll find our latest video reviews, event coverage and features in 4K!

Looking for more exciting features on the latest technology? Check out our What We Know So Far section or our Fun Reads for some interesting original features.

eTeknix Facebook eTeknix Twitter eTeknix Instagram eTeknix Instagram
  • Be Social With eTeknix

    Facebook Twitter YouTube Instagram Reddit RSS Discord Patreon TikTok Twitch
  • Features

Send this to a friend