BT Apologizes For Broadband Downtime, Says Problem Resolved



/ 3 years ago

BT apologized to subscribers for a weekend broadband problem that prevented users from accessing Facebook, Amazon, eBay, and other popular websites on Saturday morning.

BT has 7 million customers, but it’s unknown how many customers were affected by the technical problem. The outage lasted only a few hours, but was still a major inconvenience for customers that expect dependable Internet access all the time.

Most outage reports circulated from London, Glasgow, Manchester, Birmingham, and Leeds, but other cities throughout the UK suffered.

The company confirmed there was some type of network incident that is being investigated by BT engineers. The BT website and phone apps also suffered during the network problem – so subscribers were unable to post to the BT support forums.

SEE ALSO:  Vint Cerf, 'Father of the Internet' Joins Growing Group of Net Neutrality Supporters

Here is what BT tweeted through its customer care account:

Did you suffer from the outage?

Thank you to BBC News for providing us with this information

Image courtesy of PC Pro UK


Topics: , ,

Speak Your Mind

Tell us what you're thinking...
and oh, if you want a pic to show with your comment, go get a gravatar!