Discord Tests Age Verification with Face Scans and Documents in the UK and Australia

Discord has started a test in the UK and Australia to verify users’ ages using either face scans or identity documents. This new measure is designed to prevent minors from accessing sensitive content, like nudity or explicit material. The step is a response to new local laws in these countries, which require stricter controls on digital platforms to protect minors.

When Does Age Verification Get Activated?

The age verification process is triggered in two situations: when a user tries to access sensitive content that Discord’s filter has detected or when they attempt to change the settings to turn off the filter. In both cases, a pop-up window will appear asking the user to complete a one-time verification. The user can either use their device’s camera to perform a facial scan or upload an identity document through a QR code.

Discord has assured users that the facial recognition takes place directly on the device and that no biometric data is collected or stored. If the user opts for the document verification method, the image is deleted immediately after confirming their age. The platform has emphasized that neither Discord nor its partners will keep any sensitive data linked to this process, highlighting its commitment to user privacy.

Legal Implications and Potential Errors

This process is designed to comply with the UK’s Online Safety Act, which requires “strong” measures to stop minors from accessing adult content, and Australia’s law, which blocks social media access for users under 16. However, there are already concerns about the reliability of the system. Discord stated that if an error occurs—such as mistakenly determining a user is too young to use the platform—users can repeat the process or request a manual review. Additionally, users can appeal incorrect bans through a specific system.

Currently, the test is limited to the UK and Australia, but this measure could expand to other regions depending on future regulations. The decision to introduce such an invasive verification system has sparked a new debate about the balance between security needs and privacy rights. Many platforms are considering the use of biometric technologies to control access to digital content, raising important questions about privacy.