Expect Irrevocable Robocalls and Texts With PayPal’s New Terms of Service

/ 6 years ago


This Summer, PayPal is introducing new terms of service that allow the company to subject customers to compulsory robocalls and robotexts, and sell your details to third-party affiliates for the same rights. The terms, that take effect on 1st July, cannot be opted out of, and allow automated communications regarding everything from debt collecting and advertising to polling.

The relevant section reads:

“You consent to receive autodialed or prerecorded calls and text messages from PayPal at any telephone number that you have provided us or that we have otherwise obtained . . . . (PayPal) may share your phone numbers with our Affiliates or with our service providers, such as billing or collections companies, who we have contracted with to assist us in pursuing our rights.”

Since compulsory automated phone communications are outlawed in many countries, including the US and UK, it is unclear how PayPal plans to get away with this flagrant invasion of privacy, though maybe the terms are designed to take advantage of citizens of countries with more lax telephone policing policies.

PayPal later made a brief statement regarding the matter to Credit.com. Spokesperson Amanda Miller said:

“PayPal takes consumer protection very seriously and we have processes in place designed to ensure compliance with all collection laws.”

That certainly clears things up.

Thank you Credit.com for providing us with this information.

Image courtesy of The Next Web.

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