New Windows 7 and 8.1 Update Causing Trouble and Crashes




/ 8 years ago

windows 7

Security updates are a usually a good thing and most people will just install them all thinking that they are better off with them installed than without. In most cases, that is also true, but once in a while an update creates more trouble than it does anything else. The latest example was released during Microsoft’s patch Tuesday where users of Windows 7 and Windows 8.1 experience issues after installing KB3097877 that is a part of the MS15-115 security update).

Some users are experiencing trouble with network login and the ASUS audio product users are also having trouble. Windows 7 users are also reporting the update to crash system gadgets on the desktop. Those issues haven’t been addressed by Microsoft yet, but they are aware of trouble with the patch and fixed one issue already.

When the patch was released, Windows 7 and Windows 8.1 users experienced problems when opening HTML formatted emails in Outlook 2010 and Outlook 2013 where the email program would crash completely. This issue has been resolved, but users that installed it on Tuesday will have to uninstall the update and install it again to fix this issue.

“Bulletin revised to inform customers running Windows 7 that the 3097877 update has been re-released to address an issue that caused crashes for some customers when they viewed certain emails. Customers who previously installed update 3097877 should reinstall the update to correct this known issue. See Microsoft Knowledge Base Article 3097877 for more information.”


Topics: , , , , , , , ,

Support eTeknix.com

By supporting eTeknix, you help us grow and continue to bring you the latest newsreviews, and competitions. Follow us on FacebookTwitter and Instagram to keep up with the latest technology news, reviews and more. Share your favourite articles, chat with the team and more. Also check out eTeknix YouTube, where you'll find our latest video reviews, event coverage and features in 4K!

Looking for more exciting features on the latest technology? Check out our What We Know So Far section or our Fun Reads for some interesting original features.

eTeknix Facebook eTeknix Twitter eTeknix Instagram eTeknix Instagram
  • Be Social With eTeknix

    Facebook Twitter YouTube Instagram Reddit RSS Discord Patreon TikTok Twitch
  • Features


Send this to a friend
})