Oculus Pre-Order Deliveries Delayed by up to Two Months
Ashley Allen / 2 years ago
Due to an “unexpected component shortage”, reported last week, some early pre-orders of the Oculus Rift have had their shipping dates delayed by up to two months, with one buyer – who pre-ordered 33 minutes after the VR device was made available on 6th January – being informed that he will have to wait until the end of May, at the earliest, for his order, reports RoadtoVR.
Another customer, commenting on reddit, revealed that, despite pre-ordering within 1 hour and 40 minutes of availability on 6th January, Oculus has delayed shipping their Rift, with an estimated delivery of between 13th-23rd June.
While pre-orderers have seen their order delayed by up to two months, all subsequent orders have been put back even further, with shipping of new orders pushed back until August.
Responding to numerous complaints on the Oculus subreddit, a customer support representative wrote:
“Kickstarter Backers, we’re changing your Order History to show “TBD” instead of the date as that date was applicable to the time in which we imported the orders. We’ve already fulfilled a large number of the orders and more are being fulfilled on a regular cadence.”
Also, in response to the furore, Oculus has begun refunding shipping costs on orders placed before 2nd April.