OCZ Significantly Broadens ShieldPlus SSD Warranty Program
Samuel Wan / 3 years ago
With more and more of our purchases being online these days, it is ever more important to have a good RMA and warranty policy in case something goes bad. In a major but not unsurprising move, OCZ Storage Solutions has expanded their ShieldPlus warranty program for their SSDs. Tripling the number of countries by going from 33 to 99, it means more OCZ customers will be able to benefit from the advanced warranty program.
ShieldPlus is one of the better warranty programs for SSDs out there right now. When a drive becomes defective, owners merely have to provide the details of the issue as well the serial number. Once technical support confirms the defect is with the drive, OCZ will give the customer a prepaid shipping label and cross-ship a replacement drive within 24 hours for no charge. This is generally better than most policies that require the customer to send the defective product on their own dime.
A few years back OCZ suffered from a high failure rate for their SSDs and the company ended up being acquired by Toshiba. Since then OCZ has fixed their drives up and have made a strong comeback. With the extension of this warranty to more countries, there is all the more reason for users to consider OCZ these days. The ShieldPlus program currently covers the Vertex 460A, Vector 180, AMD R7, ARC 100 and Trion 100.