Pensioner Demands Compensation After Apple ‘Wiped Away His Life’

/ 2 years ago

iOS9 runs on iPhone 6 and other Apple devices

Whether you love or hate Apple, the turnaround times for replacing iPhone models is very impressive and I wish more companies adopted such a swift procedure. However, as with any customer service, there are situations which leave people very unsatisfied. For example, 68-year-old Deric White received text messages informing him of a hardware fault and decided to visit Apple’s store in London’s Regent Street to book a repair. According to The Sun newspaper, during the visit, Deric claims, staff members inspected the handset and said the problem was “sorted”. Although, Deric wasn’t best pleased when he found out that all his data had been erased. He said:

“It was only after staff fiddled around they asked if I’d backed my things up.”

“My wife was in tears and I started crying when I realised what had gone.”

“My life was saved on that phone. I lost my favourite video of a giant tortoise biting my hand on honeymoon in the Seychelles.”

Deric is seeking £5,000 in damages for the loss of photographs from his honeymoon plus 15 years of contacts. Apple strong refutes the need for monetary compensation and said:

“The claimant has not demonstrated how he suffered any loss.”

The court courting begins today and if Deric wins, he will use the funds to jet off to a second honeymoon.

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3 Responses to “Pensioner Demands Compensation After Apple ‘Wiped Away His Life’”
  1. Ian Nash says:

    hope he wins

  2. Richard Powell says:

    what if he had lost the phone and not got it back. or got water damage and it could not be fixed . its his fault for not backing up his data. there is no excuse for not doing it as its so easy. its the same with students with all their work on one usb stick. then they moan when it breaks as they have no other copy

    • Porkalicious says:

      Actually, the store should’ve advised him to back it up BEFORE doing a single thing. It’s procedure. Asking in hindsight is just stupid and unprofessional. But yeah, a backup of the 15 years of contacts could’ve been easily done. Most people that age have a ledger as well.
      But photos and such things aren’t that easy to backup, considering he was 68 years old and probably didn’t even own a proper PC of sorts to transfer to. I am honestly surprised he even had a “smart”phone… a rare sight indeed. Students know by heart how to do that shit. Old people can barely text message…

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