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Taco Bell is Looking at a Chat Bot to Take Your Orders

During those late nights when you just feel like a quick bite to eat and your favourite show before hitting the hay, we all feel like quickly ordering something in and enjoying the greasy food before the days over. Taco Bell are currently testing a new way for you to order, the TacoBot.

The TacoBot is designed to be a chat AI, designed to help you not only figure out what you really want but then to place your order. Just like having an instant messaging conversation, you could soon be ordering and asking questions about the menu rather than browsing and debating every single option you can’t get.

The TacoBot is currently in a closed beta, with select companies giving it a try and making sure that you can’t break the system and end up with a chicken taco rather than a bean burrito.

Place your order via the chat bot and select your pick up location to enjoy fast food on the go. With autonomous delivery robots now offering you pizza to your door without a driver, you may even be able to get your food  delivered by a drone in the near future, leaving only the cooking up to a person.

What do you think? Would you prefer to select items off a menu or is a chat bot a nice way to order? How would you feel if you could text or email your order to the chat bot? Walking home from work? a quick text and the foods ready for you to pick up before you’ve even left the office.

Gareth Andrews

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