Unable to Create a PSN Account? Here’s Why!
Gareth Andrews / 4 years ago
Christmas is a time for giving and sharing. More often than not these days games and consoles are shared, resulting in a very busy period where everybody is online creating new accounts and downloading their new game updates. Sony’s PlayStation network (PSN) seems to be having some problems with the Christmas boom, resulting in slightly slower than average speeds for getting the required emails.
The Playstation network appears be having trouble sending the verification emails you get sent at the start when you first create a new account or a sub-account, meaning that you won’t be able to create a new user without a major delay. What we describe as a major delay though is that these emails appear to be taking longer than an email to be received.
As late as 5 PM GMT, AskPlayStation, the official twitter handle for Playstation support questions, tweeted that they were still looking into the issue regarding account validation and password resets.
We're still looking into the issue with new PSN account validation and password reset emails being delayed. Thanks again for your patience.
— Ask PlayStation (@AskPlayStation) December 26, 2015
While users are still able to play single-player games and even download the updates to their games, you won’t be able to play multiplayer games or even visit the Playstation store to spend those gift cards that you received and purchase new games straight to download. While this should be a temporary glitch, how long it will last for is anyone’s guess.
This is bad news for Sony after problems with PSN hacking in the past and now this, it’s no surprise that people are upset with Sony and the PlayStation franchise and you can see why Microsoft’s Xbox is a market leader in certain regions and countries across the world.
Have you been affected by this delay? Do you know someone who got a new Playstation device this Christmas or even a new game that they have been longing to play online? Let us know in the comments below.