Hilton Wants To Turn Your Smartphone into a Hotel Room Key
Gabriel Roşu / 3 years ago
The Hilton hotel plans on keeping up with the trend and introduce some future tech to its services. Your smartphone will soon act as a room key if you book a room at one of its hotels, granting you the ability to unlock your ‘presidential suite’ by just waving your smartphone at the door.
Hilton is planning the upgrade from 2015, when guests booking a room at the hotel won’t be required to pick up their room at the reception. By 2016, Hilton plans to bring its new technology to all its hotels around the world. In addition to the latter, Hilton plans to add some extra accessibility features, such as checking in or out using your smartphone or tablet. Guests who are constantly on the go on business trips or have a very busy schedule should be pleased by the ability to check in and out, as well as open the hotel room door with just their smartphone or tablet.
The Hilton Honors program also encourages customers to enroll by granting them access to the hotel’s inventory, having the ability to browse and select a suitable room from the ones available. They have been said to even be able to browse the room photos, giving them an idea and ability to choose between different room styles before they make a selection. The hotel stated that this way, its guests can enjoy a pleasant stay and a restful night based on each and every customer’s preferences.
Aside from the above mentioned features, Hilton is also offering guests the ability to choose from a variety of upgrades through the mobile app. For example, a guest could upgrade the size of the room to a higher quality or request special items to be delivered to the room before or after the guest’s arrival. Hilton representatives have stated that over 4,000 Hilton properties will have the digital check-in option available by the end of this year, with additional upgrades coming every 6 to 8 weeks prior to the enhancements achieved by the development team.
As far as support is concerned, the app will be available for both iOS and Android platforms, with some rumors of lower-end devices that support Bluetooth technology are to be considered in order to maximize support. In the end, the Hilton chain will provide the best quality and customer satisfaction, but how about the prices? Will ‘guests’ have to give an arm and a leg to be able to benefit from these ‘select’ and prestigious services?