It’s been well documented since the initial launch of the Nintendo Switch that while the controllers certainly represented something more than a little innovative, a pretty significant problem can lurk within. Namely, the dreaded Joy-Con drift issue. – With literally tens of thousands of complaints having being made about them throughout the world, it seems that one of the biggest European consumer regulatory bodies has finally decided to pay attention as it has issued a call for a full investigation to be made.
Following 25,000 individual joy-con drift complaints having been made to the European Consumer Organisation (BEUC), that have said that a significant number of people (88%) reported that the issue began to occur within the first 2 years of the console’s purchase. Something that would clearly be indicative of a product not being fit for purpose.
Coming in a report via Eurogamer, the BUEC has said:
“Consumers assume the products they buy to last an appropriate amount of time according to justified expectations, not to have to pay for expensive replacements due to a technical defect. Nintendo must now come up with proper solutions for the thousands of consumers affected by this problem.”
It’s hard to deny that since reports of the issue began to emerge, Nintendo was exceptionally sluggish in responding to the complaints. Only following widespread consumer pressure (and a class action lawsuit) did they finally start to relent by offering Nintendo Switch customers free repairs/replacements. However, it seems that the BUEC clearly feels that further investigation into the issue is warranted and, specifically, to find whether Nintendo did indeed choose to ignore the problem until it came to a head.
What do you think? – Let us know in the comments!
Just a few hours after its release on Steam alone Manor Lords has already managed…
FORTY YEARS OF WRESTLEMANIA WrestleMania is the biggest event in sports entertainment, where Superstars become…
FHD 1080P & 44MP & Anti-Shake: This digital camera with Full HD 1080P resolution and…
Clicky switches designed to be precise and responsive for gaming High actuation force paired with…
Product seriesProduct Series/FamilyROG StrixColourPrimary ColourBlackSecondary ColourGreyStorage PortsM.2 PCIe 4.0 x43SATA 6G (internal)4M.2 PCIe 2.0 x24Internal…
Compact and stylish Mini-ITX case Clearance for 315mm GPUs with up to three slots PCIe…