Rockstar’s Grand Theft Auto 5 has just hit the PC platform and it already had its fair share of problems. Users with ‘unique’ usernames have been extremely disappointed when attempting to install or play the GTA 5 title over the weekend, having been greeted with the “Rockstar update service is unavailable (code 1)” message.
By ‘unique’ usernames, we mean to say that users with characters outside the alphanumeric table are facing the issue described above. Now let’s stop and think about that for a second… really? I mean how in the world did you not see this coming? Going on a simple forum or scrolling through your list of Steam/Uplay/Origin/Windows/etc usernames reveals the “0b\/|0u$”. People have been creative with their usernames for ages now.
Rockstar Support provided some information on their website, which reads as following:
“We have identified an issue where players with Windows usernames that include characters not found in the table at the bottom of this page will likely run into difficulties when attempting to download, install, or play GTAV. We are currently working on a fix for this issue.”
The company’s support has even stated to have had temporary alternative for the issue, but it involves creating a fresh account. While this gave you access to the game, you wouldn’t have had any previous achievements, friends or stats as on your regular account. Even so, who would want to play on a temporary account and lose everything when they have to switch back to their old one?
A full list of supported characters, according to Rockstar, read as following: “A a B b C c D d E e F f G g H h I i J j K k L l M m N n O o P p Q q R r S s T t U u V v W w X x Y y Z z 0 1 2 3 4 5 6 7 8 9”
This is now in the past though, since Polygon reported that connection issues are now resolved. However, Rockstar now seems to be investigating some possible progression losses, saves, items and characters that occurred along with the connection problems. Have you had any problems playing the game? Did you lose any progress or items? Let us know!
Thank you Polygon for providing us with this information
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