Microsoft’s transition from their Hotmail email service to the new Outlook email service has been a successful one if statistics published by Microsoft are to be believed. Softpedia reports that 68% of Outlook users now access their email on a mobile device compared to Hotmail where it wasn’t even fully supported on mobile devices and could only be accessed via a mobile browser. With the Outlook email service being optimised for mobile devices, Outlook has seen a tripling of mobile usage within the last year and more people now access Outlook on a mobile device than on any other platform. Despite the teething problems of the initial move from Hotmail to Outlook it seems that it was an overall quite successful move for Microsoft.
Despite the large mobile user-base the app on the Google PlayStore receives a relatively poor reception with users complaining of widespread bugs with the service, 100K+ reviews sees an average rating of 2.6 out of 5. It appears despite the successes Microsoft still has much work to do.
Image courtesy of Microsoft
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