Xbox Game Pass Being Slipped Into BT Customer Internet Bills

Nobody likes an unknown additional charge with their bills, you pay what you need and don’t expect anything more on top. Well unfortunately for some BT customers, Xbox Game Pass was slipped into their internet bill without their consent.

Xbox Game Pass Snuck Into Internet Bills

As reported by the BBC, customers to British Telecom (BT) were finding an extra £10 per month charge added to their internet bill which was paying for an Xbox Game Pass Ultimate subscription which is quite worrying especially during a cost of living crisis. The reasoning for these charges hasn’t been fully disclosed but was vaguely mentioned by a customer service rep that “this was an issue between BT and Microsoft, where this was being kind of randomly enabled and activated on people’s accounts.”. Vigilant customers noticed the email below stating that “your subscription is ready” and a thank you for activating your Xbox Game Pass Ultimate Subscription.

Image Source: BBC News

Fortunately BT have been quick to fix the issue for those affected, but that is only those vigilant enough to notice leaving some people down £10/month. Apparently the issue dates back as far as October 2023 with the most recent report being on Tuesday so it’s unclear how this hasn’t been resolved yet, but then again, internet providers like a sneaky hidden charge.

If you’re with BT, have a check to make sure you’ve not been caught out.

Jakob Aylesbury

Disqus Comments Loading...

Recent Posts

Amazon Games Revealed Details for Throne and Liberty Open Beta Launch

Today, NCSOFT and Amazon Games announced the upcoming launch of THRONE AND LIBERTY, a free-to-play…

2 hours ago

Cooler Master Launches X Silent Edge Platinum 850 Fanless Power Supply

Cooler Master has just revealed the upcoming launch of their new X Silent Edge Platinum…

2 hours ago

HYTE THICC Q60 AIO CPU Cooler Review

HYTE is one of the hottest brands on the market right now, proving to be…

8 hours ago

Avatar Frontiers of Pandora Finally Arrives on Steam

The game that nearly everyone forgot about, Avatar: Frontiers of Pandora, finally arrives on Steam…

1 day ago

XFX 7800 XT & 7900 XTX Magnetic Air Review

We’re at a point in the year where there’s nothing new on the GPU front.…

1 day ago

ASUS ROG Strix B650E-I Gaming WiFi AMD Ryzen AM5 mini-ITX motherboard

90MB1BI0-M0EAY0 Easy to use Good product Was £239.99 Now £219.95 Keep up with the latest…

1 day ago