Google Releases Google Home and Chromecast Outage Fix
Ron Perillo / 2 years ago
Issue Finally Resolved
Google Home and Chromecast users were considering throwing out their device for the past two days. All due to a massive network failure on Google’s end, rendering many devices unusable. Many Google Home users would simply get a “there is a glitch” voice message, and Chromecast users could not cast anything.
We have a fix for Google Home and Chromecast. It will automatically roll out within the next 6 hours. To get back up and running now, reboot your device → https://t.co/CM4ov63F46. Thanks for sticking with us!
— Made by Google (@madebygoogle) June 27, 2018
Thankfully, after several hours, Google has finally released a fix, which is rolling out across all devices world wide. The started to roll out late Wednesday and fixes all smart home devices.
Users simply need to do a hard reboot of their device and it should automatically download and install the patch.
How Do I Reboot My Google Home/Chromecast Product?
There are two ways, both work perfectly fine. The easier way is of course to simply unplug the device for a little over a minute then plug it in again. Although some users might have their Chromecast located in a service area so a reboot via the Home app is available as well.
- Make sure your mobile device or tablet is connected to the same Wi-Fi as your Google Home device.
- Open the Google Home app .
- In the top right corner of the Home screen, tap Devices to see available Google Home devices.
- Scroll to find the device card for the device you’d like to reboot.
- In the top right corner of the device card, tap the device card menu Settings.
- In the top right corner of the “Device settings page”, tap the More button Reboot.